Shipping & Returns

USA

Orders placed on wash-clothing.com are processed Monday-Friday 8am to 1pm PST (excluding major holidays) and are shipped within 3-4 business days from when the order is placed, pending payment authorization and verification. To cancel an order please email us at shop@wash-clothing.com or call us at 818-561-4668 immediately.  Once an order has been fully placed we are unable to switch items or sizes. Be sure to order the correct sizes, colors, & include the correct address and email. Wash.clothing.com is not responsibly for shipping to an incorrect shipping address provided by customer.  Wash-clothing.com warehouse hours are from 10am-5pm PST Mon-Fri.  All orders are shipped from our Los Angeles warehouse.   Any order placed on a given day after 1pm PST will be processed the next business day.  We offer free standard shipping on all orders over $75.00. Wash-clothing.com ships to all 50 states offering both a Standard and Express service. Wash-clothing.com is not responsible for any carrier shipping issues.

CANADA

Orders shipping to Canada are processed and shipped within 3-4 business days pending payment authorization and verification.  International Priority .

SALES TAX

USA

We are required to collect sales tax on all orders shipping to a California address. The rate applied will be the California state rate of 7.25%. Orders shipped within the Los Angeles district will also be charged local tax making the applicable rate 7.75%. Sales tax is not charged on orders shipping to addresses outside of California.

PAYMENT METHODS

USA/CANADA Wash-clothing.com accepts all major credit cards including Visa, MasterCard, American Express and Discover.

Our goal is for you to be 100% satisfied with your purchase from www.wash-clothing.com. If for any reason you are not satisfied we would be happy to assist you.

Please note: We DO NOT accept returns for Wash-clothing.com product NOT purchased from www.wash-clothing.com

RETURNS

Item(s) purchased from wash-clothing.com. must be returned at the customers expense in new, unused condition with original tags still attached in order to receive a refund, within 14 days of receiving the shipment. Limited edition items and items purchased on sale cannot be returned for a refund. To return an item(s) for a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges with the exception of faulty or incorrectly shipped items.

Returns should be shipped via insured traceable mail in a secure package to the following address:

W-A-S-H [WE ARE SIMPLY HUMAN]
Attn: Returns Dept.
1011 N. Mariposa Street #A
Burbank, CA 91506
U.S.A.

EXCHANGES

We do not exchange product. If you purchased an item from wash-clothing.com and would like a different color, size or style, a new order will need to be placed with the unwanted item(s) returned for a refund. A refund will be issued in the original form of payment within 1-2 business days of us receiving the return. See RETURNS above for instructions on how merchandise can be returned.